Our Core Business Values
Arab Solutions believes that technology is at the forefront of empowering people and organisations throughout the world. Our core business values are, therefore, to discover opportunities for creating a transformation to use our knowledge and expertise in supporting positive change and to enable people in producing powerful new developments.

We deliver on time and in budget
 Using a consultative approach, our experts identify which areas of our clients business can benefit from our services. This transforms IT from overhead cost, albeit one that provides commodity services, into a strategic value-add for our clients business. Arab Solutions is committed to meeting our client’s needs as well as working within their budgetary parameters.

Arab Solutions

<h2>Job Title: System Administrator</h2>
<h3>Purpose</h3>
The System Administrator will provide advanced technical and system administration support across enterprise infrastructure and client environments. The role focuses on ensuring system stability, security, performance, and continuous improvement of IT operations.
<h3>Key Responsibilities</h3>
<ul>
<li>
Administer, manage, and support client systems including SCCM, BMC, and Nexthink.
</li>
<li>
Perform advanced troubleshooting and root cause analysis for servers, networks, and security systems.
</li>
<li>
Participate in new project implementations, system upgrades, and infrastructure migrations.
</li>
<li>
Manage and maintain Active Directory, Exchange, and Microsoft Office 365 environments.
</li>
<li>
Handle endpoint protection, data encryption, patch management, and vulnerability remediation.
</li>
<li>
Implement, follow, and monitor Change Management processes for system configurations and updates.
</li>
<li>
Conduct routine system health checks, performance monitoring, and security audits.
</li>
<li>
Provide Tier 2 and Tier 3 support, resolving complex incidents and service requests.
</li>
<li>
Prepare and maintain technical documentation, configuration guides, and operational reports.
</li>
</ul>
<h3>Required Skills &amp; Qualifications</h3>
<ul>
<li>
Proven experience as a System Administrator or similar role.
</li>
<li>
Strong hands-on experience with Windows Server environments and enterprise IT tools.
</li>
<li>
Expertise in Active Directory, Exchange, Office 365, and endpoint management solutions.
</li>
<li>
Experience with SCCM, BMC, Nexthink, or similar enterprise monitoring/management tools.
</li>
<li>
Solid understanding of networking concepts, security best practices, and ITIL processes.
</li>
<li>
Strong troubleshooting, analytical, and problem-solving skills.
</li>
<li>
Ability to manage multiple tasks and work effectively in a fast-paced environment.
</li>
</ul>