Our Core Business Values
Arab Solutions believes that technology is at the forefront of empowering people and organisations throughout the world. Our core business values are, therefore, to discover opportunities for creating a transformation to use our knowledge and expertise in supporting positive change and to enable people in producing powerful new developments.

We deliver on time and in budget
 Using a consultative approach, our experts identify which areas of our clients business can benefit from our services. This transforms IT from overhead cost, albeit one that provides commodity services, into a strategic value-add for our clients business. Arab Solutions is committed to meeting our client’s needs as well as working within their budgetary parameters.

Arab Solutions

Job Title: IT User Support Specialist
Location: Qatar Experience: 2–4 Years
Job Summary: We are seeking a proactive IT User Support Specialist to provide technical assistance and ensure smooth IT operations for end users. The ideal candidate will handle day-to-day support, troubleshoot issues, and maintain high user satisfaction.
Key Responsibilities:
<ul>
<li>Provide first-level technical support for hardware, software, and network issues</li>
<li>Install, configure, and maintain desktops, laptops, printers, and applications</li>
<li>Respond to user queries via phone, email, or ticketing system</li>
<li>Troubleshoot and resolve IT issues in a timely manner</li>
<li>Escalate complex issues to relevant teams when required</li>
<li>Maintain IT assets and documentation</li>
</ul>
Requirements:
<ul>
<li>Diploma or Bachelor’s degree in IT or related field</li>
<li>2–4 years of experience in IT support / helpdesk</li>
<li>Strong knowledge of Windows OS, MS Office, and basic networking</li>
<li>Good communication skills</li>
<li>Arabic is a plus</li>
</ul>