<div>Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein. We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack. We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.</div>

ClearFeed

<div>ClearFeed is an AI-powered conversational support platform that streamlines customer and employee interactions on Slack and Microsoft Teams. By integrating with tools like Zendesk, Jira, and Salesforce, we enhance support efficiency and collaboration. Backed by Peak XV's Surge, 8VC, and prominent Silicon Valley angels, our mission is to revolutionize enterprise communication.</div><div><br></div><div><strong>What You'll Build With Us</strong></div><div><br></div><ul><li>Build real features that go live, not internal tools or busywork.</li><li>Write clean, efficient backend code using NestJS and Postgres — the core of our stack.</li><li>Work across the stack when needed — depending on the project, you'll touch everything from APIs to frontend to infra.</li><li>Be part of design discussions and contribute to technical decisions — your voice matters here.</li><li>Own what you ship — from implementation to testing to monitoring in production.</li><li>Learn fast by doing — we value curiosity, hunger, and impact over prior experience.</li><li>Collaborate with experienced engineers who care about clean code, fast shipping, and mentoring.</li><li>Take initiative — whether it’s simplifying a flow, fixing something annoying, or suggesting a better solution.</li><li>We’re looking for people who want to stick with us for the long run — if you’re excited about growing and evolving with the team, we want you here for the journey ahead!</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><div><br></div><ul><li>2026 graduates from B.Tech or equivalent programs with a CGPA of 7.5+.</li><li>Solid backend development skills in Node.js and TypeScript (experience with Sequelize and PostgreSQL is a plus).</li><li>Curiosity and eagerness to learn and grow in a fast-paced startup environment.</li><li>Proactive mindset with the ability to take ownership and solve problems independently.</li><li>Experience with agile practices and the ability to prioritize tasks in a fast-moving environment.</li></ul><div><br></div><div><strong>Why ClearFeed?</strong></div><div><br></div><div>At ClearFeed, your work will directly shape the future of workplace communication. We are a team that values innovation, ownership, and growth. With a flat hierarchy, we ensure your ideas are heard and your contributions drive our products and company forward. We’re building something special, and we want folks who are in it for the long haul.</div><div><br></div><div><strong>Perks and Benefits:</strong></div><div><br></div><ul><li>Weekly team lunches to foster camaraderie.</li><li>Subscription to Cursor for continuous learning.</li><li>Company-sponsored sports activities (e.g., badminton).</li><li>Competitive salary with equity options, recognizing and rewarding your contributions.</li><li>Ample growth opportunities; high performers advance quickly.</li></ul><div><br></div><div><strong>Hiring Process</strong></div><div><br></div><ol><li><strong>Technical Screening: </strong>A brief 15-minute call to understand your past experience, projects, and interests.</li><li><strong>Problem-Solving Round:</strong> Evaluate your ability to solve practical problems using JavaScript/Node.js.</li><li><strong>Technical and Culture Fit Round:</strong> A discussion around your approach to building applications, learning mindset, and alignment with our team’s way of working.</li></ol><div><br></div><div><strong>Join Us</strong></div><div><br></div><div>If you’re excited about making a real impact at a fast-growing startup, working on an AI-driven platform, and shaping the future of enterprise communication, we’d love to hear from you. Apply now to be part of our journey to innovate and excel!</div><div><br></div>