Coders Brain is a global leader in it services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.

We achieved our success because of how successfully we integrate with our clients.

Coders Brain Technology Pvt. Ltd.

<div>Application System Engineer</div><div>3+ yrs</div><div>Remote</div><div>IST</div><div>Rate: 1.3 Plus GST</div><div>APPLICATION SUPPORT ENGINEER</div><div>The Key Performance Areas of this role will be as follows:</div><div>Business and system requirements fully understood.</div><div>Implementations related to incidents, changes and/or service requests.</div><div>Management of incidents, problems, minor changes and/or service requests</div><div>SLA adherence and management</div><div>Root cause analysis</div><div>Understand (and grow understanding) of business and systems.</div><div>Troubleshooting and debugging of technical solutions</div><div>Operational coordination from a technical support perspective</div><div>Knowledge sharing with team members (in the form of advice and documentation)</div><div>To drive enhancement of operational procedures</div><div>Requirements:</div><div>Oracle PL/SQL coding experience</div><div>VB.Net or C# coding experience, which would be advantageous.</div><div>Technical skills within reporting tools such as SSRS</div><div>Professional and customer service orientation</div>