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Coders Brain Technology Pvt. Ltd.

<div><strong>Engineer 1– Infrastructure Support - Network</strong></div><div><strong>Band:6B</strong></div><div>J.C. Penney Service India,</div><div>Bangalore, India</div><div><br></div><div><strong>Engineer 1 – Infrastructure Support &amp; operations Network</strong>&nbsp;- will report to support &amp; operations Senior Manager and will be part of the team that is responsible for providing support for our core infrastructure components.</div><div>&nbsp;</div><div><strong>This entails:</strong></div><div><br></div><div>(1) Network Operations &amp; support and configuration changes.</div><div><br></div><div>(2) Partnering with a global team</div><div><br></div><div>&nbsp;(3) Preventive measures through regular health checks</div><div><br></div><div>&nbsp;(4) monitor the daily operational tasks to ensure MTTR as per the SLA.</div><div><br></div><div><strong>Critical Primary Responsibilities:</strong></div><div><br></div><div><strong>Support and troubleshooting</strong>&nbsp;of the company's&nbsp;<strong>network infrastructure</strong>&nbsp;and&nbsp;<strong>services</strong>, including&nbsp;<strong>Cisco switches, routers, LAN/WAN, firewalls, Meraki Wireless Network.</strong></div><div><br></div><div>• Manage &amp; supervise Store refresh &amp; JCP landscape operational and project task to ensure to meet the project timelines as per the SLA and perform random check post &amp; pre migration of store Network.</div><div><br></div><div>Managing resolution of problems and escalating as appropriate. Communicate problems or issues in a timely manager.</div><div><br></div><div>• Manage strong relationship with global team and look for any opportunity which can be enabled'</div><div><br></div><div>• Ensure the physical health checks for Stores, and JCP landscape, define opportunity &amp; gaps in Network and Focus efforts on automation wherever applicable.</div><div><br></div><div>• Identifies faults, raises trouble tickets and provides resolution of complex problem requests.</div><div><br></div><div>Escalate, if necessary, ensure all PBI are tracked on regular basis and work towards closer'</div><div><br></div><div>• Drives the technical knowledge and ownership for L1 associates.</div><div><br></div><div>• Participates in rotational on-call duties to respond to escalated after-hours requests and deployments</div><div><br></div><div><strong>Critical Skills &amp; Experiences:</strong></div><div><br></div><div>•&nbsp;<strong>Minimum 3 Years of Experience supporting a variety of routing and switching technologies.</strong></div><div><br></div><div>• Strong knowledge &amp; troubleshooting skills on&nbsp;<strong>Cisco switches, Routers, firewalls (Checkpoint &amp; Cisco ASA), Meraki Wireless and Network Migration</strong>&nbsp;from traditional network to Meraki is an added advantage.</div><div><br></div><div>• Knowledge of commonly used network concepts, protocols and topologies.</div><div><br></div><div>• Knowledge of&nbsp;<strong>LAN/WAN architecture</strong>&nbsp;and associated protocols,&nbsp;<strong>such as TCP/IP, DNS, DHCP and HTTP/S.</strong></div><div><br></div><div>• Good understanding of&nbsp;<strong>networking – routing, subnets, TCP, IP, Wireless and VLANs.</strong></div><div><br></div><div><strong>--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------</strong></div><div><br></div><div><strong>Engineer 2– Infrastructure Support - Network</strong></div><div><strong>Band:6B</strong>&nbsp;</div><div>J.C. Penney Service India,</div><div>Bangalore, India</div><div><br></div><div>Engineer 2 – Infrastructure Support &amp; Operations Network - will report to support &amp; operations Senior Manager and will be part of the team that is responsible for providing support for our core infrastructure components.</div><div>&nbsp;</div><div><strong>This entails:</strong></div><div><br></div><div>&nbsp;(1) Network Operations &amp; support and configuration changes.&nbsp;</div><div><br></div><div>&nbsp;(2) Partnering with a global team</div><div><br></div><div>&nbsp;(3) Preventive measures through regular health checks</div><div><br></div><div>&nbsp;(4) monitor the daily operational tasks to ensure MTTR as per the SLA.</div><div><br></div><div><strong>Critical Primary Responsibilities:</strong></div><div><br></div><div>Support and troubleshooting of the company's network infrastructure and services, including Cisco switches, routers, LAN/WAN, firewalls, Meraki Wireless Network.</div><div><br></div><div>• Manage &amp; supervise Store refresh &amp; JCP landscape operational and project task to ensure to meet the project timelines as per the SLA and perform random check post &amp; pre migration of store Network.</div><div><br></div><div>Managing resolution of problems and escalating as appropriate. Communicate problems or issues in a timely manager.</div><div><br></div><div>• Manage strong relationships with global teams and look for any opportunity which can be enabled.</div><div><br></div><div>• Ensure the physical health checks for Stores, and JCP landscape, define opportunity &amp; gaps in Network and Focus efforts on automation wherever applicable.</div><div><br></div><div>• Identifies faults, raises trouble tickets and provides resolution of complex problem requests.</div><div><br></div><div>&nbsp;Escalate, if necessary, ensure all PBI are tracked on a regular basis and work towards closer.</div><div><br></div><div>• Drives the technical knowledge and ownership for L1 associates.</div><div><br></div><div>• Participates in rotational on-call duties to respond to escalated after-hours requests and deployments</div><div><br></div><div><strong>Critical Skills &amp; Experiences:</strong></div><div><br></div><div>•&nbsp;<strong>4+ Years of Experience supporting variety of routing and switching technologies</strong></div><div><br></div><div>• Strong knowledge &amp;&nbsp;<strong>troubleshooting skills on Cisco switches, Routers, firewalls (Checkpoint &amp; Cisco ASA), Meraki Wireless and Network Migration</strong>&nbsp;from traditional network to Meraki is an added advantage.</div><div><br></div><div>• Knowledge of commonly used&nbsp;<strong>network concepts, protocols and topologies</strong></div><div><br></div><div>• Knowledge of&nbsp;<strong>LAN/WAN architecture and associated protocols, such as TCP/IP, DNS, DHCP and HTTP/S</strong>.</div><div><br></div><div>• Good understanding of networking –&nbsp;<strong>routing, subnets, TCP, IP, Wireless and VLANs</strong></div>