Coders Brain is a global leader in it services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.

We achieved our success because of how successfully we integrate with our clients.

Coders Brain Technology Pvt. Ltd.

<div><u>Must have skills</u></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5+ years of experience in OneDrive Business Support</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep knowledge and Experience with managing OneDrive for Business(ODB) deployment of web interface and&nbsp;ODB Desktop.&nbsp;&nbsp;&nbsp;&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expert level knowledge in troubleshooting ODB desktop client issues and cloud sync issues.</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good support knowledge and experience in providing 24/7 support.</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expert knowledge in Incident management, Service requests, Change requests and ServiceNow.</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with Azure AD Group, O365 license management and O365 Groups.</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exposure to SharePoint online and good understanding of ODB tenant level settings</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good understanding of ODB and associated technologies viz, SharePoint online, MS teams, Flows and other M365 services. Also, interim support for Connected backup as well for a short term</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Capability to help customer to operate the OneDrive for Business services, cloud connectivity, and network infrastructures supporting an enterprise architecture.</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good knowledge on PowerShell scripting and automation experience using scripts</span></div><div><br></div>