Coders Brain is a global leader in it services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.

We achieved our success because of how successfully we integrate with our clients.

Coders Brain Technology Pvt. Ltd.

<div><strong style="color: rgb(0, 0, 0);">Key Accountabilities</strong></div><div><br></div><ul><li><span style="color: rgb(0, 0, 0);">Support and administration of MS Windows Server both on premise and in the cloud.</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Design, support, and administration of MS Exchange server and Exchange Online.</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Design, support, and administration of VMware ESXi &amp; VCenter on premise and cloud - Azure VMWare Solution (AVS).</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Experience with DNS, DHCP, Active Directory and Group Policy.</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Public DNS maintenance</span></li><li><span style="color: rgb(0, 0, 0);">Support Microsoft apps and services (Example: Office, SharePoint, Defender)</span></li><li><span style="color: rgb(0, 0, 0);">Support Microsoft Endpoint/Intune (including: endpoint security, AD connectors, configuring polices, etc)</span></li><li><span style="color: rgb(0, 0, 0);">PowerShell scripting knowledge.</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Microsoft Licenses understanding and managing.</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Server Hardware configuration and builds both on premise and in the cloud.</span></li><li><span style="color: rgb(0, 0, 0);">Manage solution design with 3rd party suppliers</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Manage relationship with 3rd party suppliers, service health, SLA'S etc</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Azure tenant administration - Subscription management, IAM, billing.</span></li><li><span style="color: rgb(0, 0, 0);">Azure Active Directory - AAD Connect, Identity and Access Management, MFA, Conditional Access</span></li><li><span style="color: rgb(0, 0, 0);">Azure Disaster recovery and Business Continuity - Azure Backup /</span></li><li><span style="color: rgb(0, 0, 0);">Azure Site Recovery</span></li><li><span style="color: rgb(0, 0, 0);">AWS tenant administration - Subscription management, IAM, billing, backup, cross regional replication</span></li><li><span style="color: rgb(0, 0, 0);">AWS resource management – EC2, S3, Cloud formation scripts, AWS file transfer, etc</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿An understanding of Cloud networking principles and related</span></li><li><span style="color: rgb(0, 0, 0);">Azure components (VPN / ExpressRoute, VNet topology, Azure Firewall, NSGs, Routing etc.)</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿laaS / PaaS monitoring</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Infrastructure As Code (laC) - ARM templates and DevOps pipelines</span></li><li><span style="color: rgb(0, 0, 0);">﻿﻿Solution design and documentation</span></li><li><span style="color: rgb(0, 0, 0);">Cloud telephony skills.</span></li><li><span style="color: rgb(0, 0, 0);">Backup Software various - on premise and cloud. Cloud berry and Metallic preferable</span></li><li><span style="color: rgb(0, 0, 0);">SQL Server on premise and cloud.</span></li><li><span style="color: rgb(0, 0, 0);">Knowledge of other relational Data database systems preferable</span></li><li><span style="color: rgb(38, 38, 38);">Management of Exchange in Hybrid mode between on-premise and O365</span></li><li><span style="color: rgb(38, 38, 38);">Management of O365 including sharepoint, onedrive and Exchange</span></li><li><span style="color: rgb(38, 38, 38);">Work within strict change management structures to comply with standards.</span></li><li><span style="color: rgb(38, 38, 38);">Work with Helpdesk ticketing response system.</span></li><li><span style="color: rgb(38, 38, 38);">Maintain wintel inventory</span></li><li><span style="color: rgb(38, 38, 38);">Providing new/increased storage to LUNs, Physical &amp; virtual servers via Netapp storage</span></li><li><span style="color: rgb(38, 38, 38);">Ensure completion and optimization of daily backups &amp; test recovery</span></li><li><span style="color: rgb(38, 38, 38);">Ensure DR procedures and processes are followed, tested and kept up to date</span></li><li><span style="color: rgb(38, 38, 38);">Maintain, Improve &amp; optimize documentation, processes and procedures within Infrastructure</span></li><li><span style="color: rgb(38, 38, 38);">Complete lifecycle and patch management of all Wintel infrastructure, ensuring supported and up to date, using WSUS.</span></li><li><span style="color: rgb(38, 38, 38);">Purchasing of server equipment and costing of cloud services as directed by Senior engineers or Infrastructure Manager</span></li><li><span style="color: rgb(38, 38, 38);">Create, submit and implement infrastructure changes in accordance with the Change Control procedure&nbsp;</span></li><li><span style="color: rgb(38, 38, 38);">Be familiar with standard concepts, best practices and procedures with a particular field</span></li><li><span style="color: rgb(38, 38, 38);">Make effective use of existing and new technology to support and enhance global service delivery&nbsp;</span></li><li><span style="color: rgb(38, 38, 38);">Work and cooperate closely with the global team of helpdesk support analysts&nbsp;</span></li><li><span style="color: rgb(38, 38, 38);">To provide escalated support to any level of user whilst on-call</span></li><li><span style="color: rgb(0, 0, 0);">Assist to manage risks and track issues.</span></li></ul><div><br></div><div><br></div><div><strong style="color: rgb(0, 0, 0);">Knowledge&nbsp;</strong></div><div><br></div><ul><li><span style="color: rgb(0, 0, 0);">Degree educated</span></li><li><span style="color: rgb(0, 0, 0);">Relevant MS, AWS, and Azure accreditations</span></li><li><span style="color: rgb(0, 0, 0);">Excellent level of technical experience in all aspects of IT infrastructure on premise and cloud</span></li></ul><div><br></div><div><br></div><div><br></div><div><strong style="color: rgb(0, 0, 0);">Skills&nbsp;</strong></div><div><br></div><ul><li><span style="color: rgb(0, 0, 0);">Apply technology to deliver business vision</span></li><li><span style="color: rgb(0, 0, 0);">Strong collaborative and partner approach</span></li><li><span style="color: rgb(38, 38, 38);">Presentation and facilitation&nbsp;</span></li><li><span style="color: rgb(38, 38, 38);">Ability to influence and negotiate with a wide range of stakeholders</span></li><li><span style="color: rgb(38, 38, 38);">Highly adaptable, strong prioritization and ability to work under pressure to meet deadlines with little oversight</span></li></ul><div><br></div><div><br></div><div><br></div><div><strong style="color: rgb(0, 0, 0);">Experience</strong></div><div><br></div><ul><li><span style="color: rgb(38, 38, 38);">Azure and AWS certifications&nbsp;</span></li><li><span style="color: rgb(38, 38, 38);">3 years experience working for a global team in a similar role&nbsp;</span></li><li><span style="color: rgb(0, 0, 0);">Experience in managing critical IT systems to an agreed SLA.</span></li><li><span style="color: rgb(0, 0, 0);">Project management and delivering IT projects to agreed timescales and budget.</span></li></ul><div><span style="color: rgb(0, 0, 0);">﻿﻿Experience with dealing with all levels of management.</span></div>