An innovative technology company that provides lending institutions around the world with tech-based debt collections solutions to help them unlock efficiencies, enhance the brand experience, improve recovery success and reduce cost. Also, the creator of Ethera - the world’s first Saas-based ‘Neo Collections’ platform, that offers a holistic yet dynamic beyond digital debt collections experience. 

With comprehensive tech advantage, Creditas Solutions expertly steers creditors to optimise customer engagement, while assisting in delinquency detection, financial literacy, portfolio management, and debt recovery.

Founded in 2015 and spearheaded by Anshuman Panwar and Madan Srinivasan, Creditas is the pioneer of frictionless digital debt collections concept globally.

Creditas Solutions Pvt Ltd

Position Overview
Are you ready to build the next-generation digital customer engagement platform that will revolutionize multiple use cases? We're on the hunt for a strategic, analytical, and customer-obsessed APM who thrives in a fast-paced, agile environment. If you've worked on 0-1 product launches and love collaborating across teams to shape product roadmaps and uncover new opportunities, this is your chance to make an impact! Join us in crafting innovative solutions that redefine customer experiences.
&nbsp;Responsibilities
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<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Work closely with engineering, design, and business leadership to define our product vision and strategy across product areas, and deliver tangible business results</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Solution new product workflows, manage deployment to different Banks and FI's while working with multiple internal and external stakeholders.</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Write PRDs, manage backlogs, carry out experimentation (A/B, multivariate), work with designers to create prototypes and effectively prioritize new features vs. tech debt.</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Increase customer reach by integrating and optimizing new/existing communication channels, applying gamification/behavioral finance concepts to improve platform engagement and maximize payments.</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Plan and strategize multi-channel communications, campaigns, and nurture programs in a flexible and timely manner</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Conduct detailed data analysis on data used across business units to evaluate Customer engagement patterns and improve on/create new feature</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Obtaining feedback from customers, designers, and engineers and adjusting product specifications as needed.</li>
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Skills and Competencies
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<li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">2+ years of Product Management work experience in Technology, E-commerce, Retail Banking or Fintech domain.</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Execute efficiently in a fast-paced, fluid start-up environment where change is a constant, and creativity is a must</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Strong market research capabilities and penchant for numbers to extract patterns and insights</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Excellent communication skills - written, verbal and presentation</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">B. Tech\Engineering in Computer or related degree preferred</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Knowledge of machine learning, NLP and prior development experience would be an added advantage.</li>
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