Devdort

Hiring: International Customer Support Executive – Voice &amp; Chat
Location: Airoli, Navi Mumbai Experience: Freshers to 3 Years Salary: ₹18,000 – ₹33,000 per month Shift: US Rotational Shifts Work Mode: Work from Office Cab Facility: Two-way cab provided Joining Bonus: Available
Job Overview
We are hiring International Customer Support Executives for both Voice and Chat Support processes. The ideal candidate should have strong communication skills, a customer-focused approach, and be comfortable working in US rotational shifts.
Key Responsibilities
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Handle customer queries through international voice and/or chat support.
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Provide accurate and timely solutions to customer concerns.
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Maintain professional communication and customer service standards.
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Understand customer requirements and resolve issues effectively.
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Document customer interactions and update relevant information in the system.
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Meet process-specific quality, productivity, and customer satisfaction targets.
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Follow company policies, processes, and compliance guidelines.
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Requirements
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Education: 12th Pass / Graduate.
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Experience: Freshers to 3 years in customer service, BPO, international voice, chat support, or related roles.
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Excellent English communication skills – verbal and written.
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Comfortable handling international customers.
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Good listening, problem-solving, and interpersonal skills.
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Comfortable working in US rotational shifts, including night shifts.
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Willing to work from the Airoli, Navi Mumbai office.
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Candidates with international BPO/customer support experience will be preferred.
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Salary &amp; Benefits
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₹18,000 – ₹33,000 per month, depending on experience, communication skills, and process.
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Two-way cab facility available.
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Joining bonus applicable as per process/company terms.
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Opportunity to work with an international customer service process.
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Growth opportunities based on performance.
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Location
📍 Airoli, Navi Mumbai
Interested candidates can apply now and our recruitment team will get in touch regarding the interview process.