<div>Durapid Technologies is dedicated to providing IT solutions for enterprises all across the globe. The digital transformation experts at Durapid Technologies assist enterprises with leveraging existing systems by embedding technology into them. Be it researching, forecasting, optimizing service delivery, or any other business process— we have simplified them all! With a decade-long experience in enterprise digital transformation, we are well versed with the domain and know the challenges faced by an enterprise when adopting a digital business transformation. Our team of professionals holds expertise in: - Custom Software Development - Mobile Application Development - Business Intelligence Powered Applications - Cloud Migration - Legacy Application Modernization - Application Portfolio Consolidation - Software Integration - Agile Development - UX/UI Designing - Quality assurance - Application Maintenance &amp; Support It simply means that we are a one-stop-shop for all digital solution requirements of an enterprise! Over the years we have developed several digital solutions that have fostered growth for enterprises belonging to healthcare, finance, edTech, eCommerce, banking, healthcare, and manufacturing sector. Moreover, we believe in maintaining complete transparency when executing all our projects— accountability, timely reporting &amp; delivery along, and working as per client feedback are our irresistible core values. We suggest you pay a visit to www.durapid.com to learn more about our deliverables and work style. Alternatively, connect at sales@durapid.com or +91982865538 to discuss your project requirements.</div>

Durapid Technologies Pvt Ltd

Experience: 4–8 Years Location: Any Location (Delhi/NCR Preferred) Contract Duration: 3 Months Notice Period: Immediate Joiners Preferred Shift: Rotational Shifts
Job Summary
We are hiring an experienced L2 Network Operations Engineer to manage enterprise network operations, troubleshoot complex network issues and ensure smooth infrastructure performance.
The ideal candidate should have strong hands-on experience in LAN/WAN, routing, switching, F5 Load Balancers, VMware SD-WAN, network monitoring and incident management. Good communication skills and the ability to coordinate with technical teams and vendors are essential.
Key Responsibilities
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Troubleshoot enterprise LAN/WAN, routing, switching, VLANs, STP, ACLs, DNS, DHCP and connectivity issues.
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Diagnose network latency, packet loss, wireless connectivity and application performance issues.
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Manage and troubleshoot F5 BIG-IP LTM, including virtual servers, pools, health monitors and traffic flow.
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Support VMware SD-WAN environments using VMware SD-WAN Orchestrator.
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Monitor network infrastructure using ThousandEyes, Cisco Catalyst Center, Datadog, SevOne or equivalent tools.
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Provide L2 support for network incidents, service requests and escalations.
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Manage incident tracking, change requests and SLA compliance using ServiceNow or equivalent ITSM tools.
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Perform root cause analysis (RCA) and support major incident resolution.
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Coordinate with L1/L3 engineers, ISPs, MSPs, vendors and security teams.
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Support network configuration changes, upgrades, vulnerability remediation and post-change validation.
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Maintain technical documentation, troubleshooting guides and shift handover reports.
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Required Technical Skills
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Strong networking fundamentals including TCP/IP, OSI, IPv4/IPv6, subnetting, VLANs, STP and routing protocols.
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Hands-on experience in enterprise LAN/WAN troubleshooting.
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Practical knowledge of F5 BIG-IP Load Balancers.
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Working experience with VMware SD-WAN Orchestrator.
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Experience with network monitoring tools such as ThousandEyes, Cisco Catalyst Center, Datadog or SevOne.
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Knowledge of DNS, DHCP, IPAM and Infoblox DDI.
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Understanding of hybrid cloud and on-premises network infrastructure.
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Experience in incident management, change management, RCA and ITSM tools.
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Strong troubleshooting, communication and stakeholder coordination skills.
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Preferred Qualifications
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Bachelor's degree or diploma in IT, Computer Science, Electronics or a related field.
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CCNA certification or equivalent networking knowledge preferred.
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CCNP certification is an added advantage.
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Basic knowledge of Crestron, Polycom and enterprise videoconferencing solutions is desirable.
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Additional Requirements
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Immediate joiners preferred.
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Comfortable working in rotational shifts.
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Excellent verbal and written communication skills.
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Willingness to work from the assigned Xebia office location.
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Available for a 3-month third-party contract.
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