<div>Expert Staffing Solutions is a young, vibrant consultancy with a prime objective of providing professional and value added services in terms of recruitment of quality manpower. We provide recruitment solutions for the ever emerging global market in the field of leadership, senior management, IT Infra support, application development support, ITES Voice and other rare skills across all domains and placement program for fresh graduates through our expert training team.</div><div>We as an organization operate differently, we have a great team of professionals working tirelessly to meet your demand, along with it we have collaborated with a huge number of professionals with even greater experience to help us find a solution to take away the pain of recruitment needs of the organizations which justifies our name.</div><div>As an organization we provide far greater assurance of maintaining the quality of resumes, better conversion ratio of those resumes into offers and eventually better joining ratio than existing in the market, along with great deal of value added services. We combine our passion for people with intelligent technology to help organizations and talent convert potential into performance.</div><div>Our significant 9 years of experience, well-established network of top talent and search methodologies have made our firm superior choice for companies seeking the best consultants. These capabilities enable ESS to execute a specific project while keeping a bird’s view on the larger picture. Whether it is recruitment or training and development, a better understanding of both sides of the table helps creating a perfect match. It is consequential that for our several long standing clients, we remain their top choice.</div>

Expert Staffing Solutions

<div><strong>Company Overview</strong></div><br><div>Expert Staffing Solutions is a leading staffing and recruiting company in the industry. We specialize in providing comprehensive solutions to our clients, helping them find the right talent for their organizations. With our extensive network and deep industry knowledge, we strive to deliver outstanding results and exceed expectations.</div><br><div><strong>Role and Responsibilities</strong></div><br><div>We are currently seeking a Senior Manager Operations with a strong background in the US Process. In this role, you will be responsible for overseeing and managing the operations of our US-based projects. Your key responsibilities will include:</div><br><ul><li>Leading and supervising a team of managers and associates to ensure smooth and efficient operations</li><li>Developing and implementing strategies to optimize productivity and performance</li><li>Monitoring and analyzing operational performance metrics to identify areas for improvement</li><li>Collaborating with clients to understand their business needs and providing tailor-made solutions</li><li>Managing client relationships and ensuring client satisfaction</li></ul><br><div><strong>Candidate Qualifications</strong></div><br><div>To be considered for this role, you must possess the following qualifications:</div><br><ul><li>A minimum of 12 years of experience in the international BPO industry</li><li>A minimum of 2-3 years of experience in a managerial position</li></ul><br><div><strong>Required Skills</strong></div><br><ul><li>Strong leadership and team management abilities</li><li>Excellent communication and interpersonal skills</li><li>Proven track record of delivering results in a fast-paced and dynamic environment</li></ul>