<div>Hired Blueprint is a modern workforce agency specializing in sourcing and placing top-tier talent across the tech industry. We provide contract, permanent, and offshore staffing solutions for roles in IT, cybersecurity, cloud computing, data science, and more. Backed by over a decade of hands-on experience in project management and technology, we understand what today’s employers need—and what top candidates deserve.</div><div>What sets us apart is our ability to blend workforce development with recruiting expertise. Our talent pool includes professionals trained through our in-house career development platform, ensuring they’re not only job-ready, but growth-ready. At Hired Blueprint, we don't just fill roles—we build teams that move businesses forward.</div>

Hired Blueprint

Job Description:
The IT Analyst will provide frontline technology support and solutions across the firm. This role is responsible for daily IT operations, meeting and event technology support, hardware/software configuration, and participation in firmwide IT initiatives. The Analyst will play a key role in ensuring smooth technology operations, end-user satisfaction, and adherence to security best practices.
Key Responsibilities:
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Serve as the first point of contact for IT support requests, resolving software, hardware, and networking issues promptly
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Support meeting and event technologies including video conferencing, presentations, and client meetings
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Provide on-site and remote support; escalate and resolve issues in collaboration with IT teams
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Install, configure, and maintain firm-standard hardware and software
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Maintain computers, printers, and IT asset inventory
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Manage tickets using ServiceNow with accurate lifecycle tracking and user communication
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Support mobile technologies (iOS, iPadOS) and remote tools (Citrix, VPN)
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Collaborate with IT teams to support planned maintenance and project deployments
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Promote firmwide data security and compliance best practices
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Participate in user training, IT projects, and technology adoption efforts
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Proficiencies:
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Strong knowledge of Microsoft OS, Office Suite, Teams, and ServiceNow
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Experience with networking, cabling, and data communication devices
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Proficiency in document management systems like iManage/Work 10
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Familiarity with remote access platforms (Citrix, VPN)
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Understanding of data security and project management principles
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Qualifications:
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Associate’s or Bachelor’s degree preferred, or equivalent experience
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3+ years of customer-facing IT support including hardware/software/networking
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3+ years of LAN, WAN, and network systems management
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3+ years of experience with client OS configuration and maintenance
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Prior experience in a law firm is required
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Job Details:
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Security Clearance Required: No
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Visa Sponsorship: Not considered
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Location: On-site or hybrid (no relocation assistance)
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Compensation: $65,000 – $86,000 base + bonus eligible
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Employment Type: Full-time with benefits
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Overtime Eligible: Yes
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Travel Required: None
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