InkPaper is the most secure legal paperwork review and signature platform. Our mission is to not only replace paper but also provide the most trusted and secured solution when it comes to legal documents. InkPaper is the one-stop solution for electronically reviewing legal paperwork, securely signing the contracts, and maintaining all your legal paperwork in one place. Say no to paper, hello InkPaper.ai!

Inkpaper

<div>Contract Review and Lifecycle management is no longer a niche idea. It is one of the fastest-growing sectors within legal operations automation with a market size of $10B growing at 15% YoY. InkPaper helps corporations and law firms optimize their contract workflow and lifecycle management by providing workflow automation, process transparency, efficiency, and speed. Automation and Blockchain have the power to transform legal contracts as we know today; if you are interested in being part of that journey, keep reading!</div><div><br></div><div>InkPaper.AI is looking for a passionate Assistant Manager Customer Success who will passionately drive product marketing and customer success. You will be working with our customer success team based out of Gurugram, India, and collaborating closely with our team in NY, Austin, and Silicon Valley, USA.</div><div><br></div><div>Our ideal candidate will be responsible for driving customer delight and value to build &amp; nurture strong and trusted relationships with key customers and business stakeholders/sponsors.</div><div><br></div><div>Responsibilities</div><div>- Drive product marketing and customer success. Develop effective strategies and plans to promote the product and drive lead conversion.</div><div>- Develop and execute a strategic plan to set and achieve sales targets and expand the customer base in the US and other international markets.</div><div>- Research and identify potential customers from relevant industry verticals.</div><div>- Manage product marketing and customer success initiatives to ensure a continuous flow of qualified leads.</div><div>- Onboard clients, provide onboarding training through demos and user acceptance testing, and establish better customer support practices.</div><div>- Promotes the success of a business by regularly checking on how the company's product is meeting customers’ needs and executing product improvement ideas received from different sources (internal &amp; external).</div><div>- Analyzing customer data and pitching the product by helping the customer discover aspects of the product that are most beneficial to them or their business.</div><div>- Point of contact for clients and supporting them in query redressal and account growth.</div><div><br></div><div>An ideal candidate would credibly demonstrate various aspects of the InkPaper Culture code –</div><div>1. We solve for the customer</div><div>2. We practice good judgment</div><div>3. We are action-oriented</div><div>4. We value deep work over shallow work</div><div>5. We reward work over words</div><div>6. We value character over only skills</div><div>7. We believe the best perk is amazing peers</div><div>8. We favor autonomy</div><div>9. We value contrarian ideas</div><div>10. We strive for long-term impact</div><div><br></div><div>You Have</div><div>- At least 2-3 years of work experience in B2B SaaS in product marketing.</div><div>- Bachelor's or master's degree in Marketing, Sales, Product Marketing, Strategy, Business Development, Communication, or related field from a leading International or Indian Institute.</div><div><br></div><div>At InkPaper, we hire people who will help us change the future of legal services. Even if you do not think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.</div><div><br></div><div>Benefits</div><div>- Hybrid environment to work from our Gurgaon office and from the comfort of your home.</div><div>- Great compensation package!</div><div>- Tools you need on us!</div><div>- Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplemental for all employees and dependents</div><div>- 15 planned leaves + 10 Casual Leaves + Company holidays as per government norms</div><div>- Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company</div><div><br></div><div>InkPaper is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from diverse backgrounds, not just because it is the right thing to do, but because it makes us stronger. We are an equal-opportunity employer and do not discriminate against candidates based on race, ethnicity, religion, sex, gender, sexual orientation, gender identity, or disability.</div>