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K20S Information Technology Est

<p><b>Job Role: Nexthink Implementation Engineer - Certified </b></p>
<p><b>Experience: 5+ years</b></p>
<p><b><span style="font-weight: 600;">Location:</span></b> UAE / Remote</p>
<p><b><span style="font-weight: 600;">Engagement Duration:</span></b> 1–2 Months (Implementation-Only)</p>
<p><b><span style="font-weight: 600;">Type:</span></b> Contract / Short-Term Engagement</p>
<p>&nbsp;</p>

<h3><b>Job Summary</b></h3>
<p>We are seeking a <b>Nexthink Certified Implementation Engineer</b> for a short-term assignment focused purely on the end-to-end implementation of the Nexthink platform. The engineer will lead the deployment, configuration, and integration of Nexthink to support enhanced end-user experience monitoring and analytics.</p>

<h3>&nbsp;</h3>
<h3><b>Key Responsibilities:</b></h3>
<ul>
<li>
<p>Lead the end-to-end <b>implementation and configuration</b> of Nexthink platform components.</p>
</li>
<li>
<p>Install and configure Nexthink Collectors, Engines, Portals, and related modules.</p>
</li>
<li>
<p>Integrate Nexthink with existing ITSM tools (ServiceNow, Remedy, etc.).</p>
</li>
<li>
<p>Configure dashboards, analytics, investigations, and alerts as per customer use cases.</p>
</li>
<li>
<p>Perform data mapping, validation, and customizations based on business requirements.</p>
</li>
<li>
<p>Conduct testing, troubleshoot issues, and optimize Nexthink performance during deployment.</p>
</li>
<li>
<p>Prepare documentation for design, configuration, and implementation activities.</p>
</li>
<li>
<p>Provide handover sessions, basic training, and knowledge transfer to customer teams.</p>
</li>
</ul>

<h3><b>Required Skills &amp; Qualifications</b></h3>
<ul>
<li>
<p><b>Nexthink Certification (Mandatory)</b> – e.g., Nexthink Professional / Expert / Implementation Certification.</p>
</li>
<li>
<p>Proven experience in <b>Nexthink deployment</b><b>&nbsp;and implementation</b> (minimum 2–3 successful projects preferred).</p>
</li>
<li>
<p>Strong understanding of <b>End-User Experience (<span style="font-weight: 600;">EUX</span></b>), endpoint monitoring, IT analytics, and automation.</p>
</li>
<li>
<p>Experience integrating Nexthink with <b>ITSM/monitoring tools</b>.</p>
</li>
<li>
<p>Hands-on skills in Windows, Linux, networking, and endpoint environments.</p>
</li>
<li>
<p>Excellent troubleshooting, documentation, and stakeholder communication skills.</p>
</li>
</ul>
<p>&nbsp;</p>