Lumenci is the technology industry’s most strategic patent monetization partner. We work with the world’s top technology companies, law firms, inventors, and start-ups to find the value in their inventions and help them pursue—and defend—that value throughout the ideation to monetization lifecycle. We help clients convert innovation into patent portfolios and identify their best monetization opportunities  

We work with a wide variety of technologies including software, semiconductors, telecom, networking, and biotech technologies. Lumenci combines technology domain expertise with strategic industry connections to guide you on the best route to ROI. From ideation to monetization - we illuminate.

Lumenci

<div style="text-align: justify;"><strong>Responsibilities and Duties:&nbsp;</strong>&nbsp;&nbsp;</div><ul><li style="text-align: justify;">Oversee the operation and administrations of entire Microsoft 365 environment and maintenance of all IT systems and help in planning, implementing, and managing IT operations processes.&nbsp;&nbsp;</li><li style="text-align: justify;">At least 4 years of Hands-on experience in managing Microsoft 365 Environment including Azure, Intune, SharePoint, Exchange Server, and Enterprise Applications Creations / Integration.&nbsp;&nbsp;</li><li style="text-align: justify;">Minimum 2-4 years of experience in implementing / managing the process for ISO 27001 certifications, compilation / creation of documents/policies ensuring all requirements are met and documentation is up to date.&nbsp;&nbsp;</li><li style="text-align: justify;">Experience in planning and implementing internal audit procedures independently to ensure that the compliance is in place and its’ adherence.&nbsp;&nbsp;</li><li style="text-align: justify;">Monitor system performance, identify potential issues, and troubleshoot technical problems to ensure optimal system uptime.&nbsp;&nbsp;</li><li style="text-align: justify;">Document IT procedures, policies, and solutions for knowledge transfer and training purposes.&nbsp;&nbsp;</li><li style="text-align: justify;">Participate in the implementation and maintenance of IT infrastructure, including hardware, software, and network systems and system upgrades, backups, and data security measures.&nbsp;&nbsp;&nbsp;&nbsp;</li><li style="text-align: justify;">Implement and enforce IT security policies and procedures to safeguard company data, assist with user provisioning and access management, ensuring appropriate security protocols are followed.&nbsp;&nbsp;</li><li style="text-align: justify;">Participate in IT project planning and execution, supporting and providing leadership and guidance to the IT team in achieving project goals.&nbsp;&nbsp;</li><li style="text-align: justify;">Provide technical support to internal users, resolving their IT-related inquiries and requests in a timely and efficient manner, to minimize disruption to business operations.&nbsp;&nbsp;</li><li style="text-align: justify;">Oversee and manage the work of IT support staff.&nbsp;&nbsp;</li><li style="text-align: justify;">Maintain accurate and up-to-date IT asset documentation.&nbsp;&nbsp;</li></ul><div style="text-align: justify;">&nbsp;</div><div style="text-align: justify;"><strong style="color: rgb(33, 37, 41);">Expected Competencies and Skill:&nbsp;</strong><span style="color: rgb(33, 37, 41);">&nbsp;</span></div><ul><li style="text-align: justify;">Strong understanding of Microsoft 365, ISO 27001, IT infrastructure, including hardware, software, and networking concepts.&nbsp;</li><li style="text-align: justify;"><span style="color: rgb(13, 13, 13);">Proficiency in Microsoft Environment and ITIL framework and best practices.&nbsp;</span></li><li style="text-align: justify;">Excellent analytical and problem-solving skills.&nbsp;</li><li style="text-align: justify;">Effective communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical audiences.&nbsp;</li><li style="text-align: justify;">Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.&nbsp;</li><li style="text-align: justify;">Proficient in using IT support tools and documentation software with working knowledge of IT security best practices.&nbsp;</li><li style="text-align: justify;"><span style="color: rgb(13, 13, 13);">Relevant certifications (e.g., Microsoft, ISO, ITIL, CompTIA, Cisco) are a plus.&nbsp;</span></li><li style="text-align: justify;">Ability to work independently and as part of a team.&nbsp;</li></ul><div style="text-align: justify;">&nbsp;</div><div style="text-align: justify;"><strong style="color: windowtext;">Education and Experience&nbsp;</strong></div><ul><li style="text-align: justify;">B.Sc./B. Tech in Information Technology, Computer Science or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.&nbsp;&nbsp;</li><li style="text-align: justify;">5-8 years of experience in IT operations and Microsoft ecosystem, with at least 2 years in a managerial or supervisory role.&nbsp;</li></ul><div style="text-align: justify;">&nbsp;</div><div style="text-align: justify;"><strong style="color: rgb(33, 37, 41);">An ideal candidate would share our way of working</strong><span style="color: rgb(33, 37, 41);">&nbsp;</span></div><ul><li style="text-align: justify;"><strong style="color: rgb(33, 37, 41);">Solve for the Customer</strong><span style="color: rgb(33, 37, 41);">: Lumenci is a customer first company, with the focus to create a long-term relationship with our clients. Customer here includes internal employees and candidates who are part of the recruitment process.&nbsp;</span></li><li style="text-align: justify;"><strong style="color: rgb(33, 37, 41);">Quality, Ownership and Accountability</strong><span style="color: rgb(33, 37, 41);">: We are passionate about results and take full ownership of our work. We are performance oriented and have a drive for excellence.&nbsp;</span></li><li style="text-align: justify;"><strong style="color: rgb(33, 37, 41);">Collaboration</strong><span style="color: rgb(33, 37, 41);">: We encourage collaboration over competition, work in small teams and believe that teams do better than individuals.&nbsp;</span></li><li style="text-align: justify;"><strong style="color: rgb(33, 37, 41);">Growth Mindset</strong><span style="color: rgb(33, 37, 41);">: We are adaptable to changing requirements and needs of a dynamic high growth company. We encourage each other to take diverse initiatives and develop new competencies.&nbsp;</span></li></ul>