Acquired MVK Consultants and started MVK STAFFING SERVICES PRIVATE LIMITED, is the only company in Warangal which provides corporate recruitment services to the client. We have been established in the year 2016.

Our strategic solution in recruitment services of human resource helps client find the right people for the right job.

We work closely with Candidates who are seeking the right opportunity and career.

We are in the business of manpower recruitment & staffing and we continuously keep adding value to our line of services with an increasing productivity at every stage of employment life cycle.

"We provide services like Registration of Companies under various Acts, Registers to be maintained under various Acts, PF, ESI and Statutory Compliances in Telangana State only."​

MVK Staffing Services Pvt Ltd

<div><span style="color: black;">Role &amp;Responsibilities:</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle multiple chats at the same time (3+ Active Chats simultaneously)</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Respond to the customer queries &amp; issues in timely manner</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide solution to the customer basis the available help articles and within the policies</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Replicate customers issue and report necessary bugs/suggestions/ideas</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide excellent services to the customers</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with internal departments to provide the required information/support to the customer</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain a deep understanding of client process and policies</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Upskill to enhance the knowledge time to time and offer support</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business</span></div><div><span style="color: black;">Qualifications we seek in you</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum qualifications</span></div><div><span style="color: black;">o&nbsp;&nbsp;&nbsp;Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)</span></div><div><span style="color: black;">o&nbsp;&nbsp;&nbsp;Preferred pre-requisites:</span></div><div><span style="color: black;">§&nbsp;Previous experience in a customer service role chat/email/voice</span></div><div><span style="color: black;">§&nbsp;Effective probing skills and analyzing / understanding skills</span></div><div><span style="color: black;">§&nbsp;Analytical skills with customer centric approach&nbsp;</span></div><div><span style="color: black;">§&nbsp;Excellent proficiency with written English and with neutral English accent</span></div><div><span style="color: black;">§&nbsp;You should be able to work on a flexible schedule (including weekend shift)</span></div><div><span style="color: black;">§&nbsp;Typing speed 40-45 words per minute + 80%+ accuracy</span></div><div><br></div>