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Nilasu Consulting Services Pvt Ltd

<div><span style="color: black;">Summary&nbsp;</span></div><div><span style="color: black;">We are seeking&nbsp;a highly skilled and experienced SAP CRM Techno-Functional Consultant to join our growing Customer Experience team. The&nbsp;ideal candidate will have a deep understanding of SAP CRM functionality, as well as strong technical skills to make code/ABAP changes and write Functional Specifications Documents (FSDs). They will be responsible for&nbsp;implementing and maintaining&nbsp;SAP CRM solutions to support our business processes and drive customer satisfaction.&nbsp;</span></div><div><span style="color: rgb(36, 36, 36);">&nbsp;</span></div><div><span style="color: black;">Responsibilities&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with business users to gather and understand requirements for SAP CRM solutions&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, develop, and implement SAP CRM solutions to meet business needs&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Write Functional Specifications Documents (FSDs) to clearly document requirements&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Create and maintain&nbsp;SAP CRM configurations&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Make code/ABAP changes to SAP CRM solutions&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Test and troubleshoot SAP CRM solutions&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide&nbsp;ongoing support to SAP CRM users&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with other teams to ensure that SAP CRM solutions are integrated with other systems&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stay up-to-date&nbsp;on the latest SAP CRM technologies and trends&nbsp;</span></div><div><span style="color: black;">Qualifications&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Computer Science, Information Technology, or a related field&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5+ years of experience with SAP CRM&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of SAP CRM functionality, including sales, service, and marketing modules&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with ABAP programming&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience writing Functional Specifications Documents (FSDs)&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent problem-solving and troubleshooting skills&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong communication&nbsp;and interpersonal skills&nbsp;</span></div><div><span style="color: black;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work independently and as part of a team&nbsp;</span></div><div><br></div>