INSURANCE POS | MEDICAL SUPPLY | HUMAN RESOURCE RECRUITMENT

Owen Mitten Private Limited

<div>We are looking for a FRONT OFFICE ASSISTANT <strong>(CANADA) </strong>to serve as our guests’ first point of contact and manage all aspects of their accommodation.</div><div>FRONT OFFICE ASSISTANT  responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.</div><div>Ultimately, you will help create a pleasant and memorable stay for our guests.</div><div><br></div><div><strong>KEY RESPONSIBILITIES </strong></div><ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients’ complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Experience with hotel reservations software,</li></ul><div><br></div><div><br></div><div><strong>SKILLS</strong></div><div><br></div><ul><li>COMMUNICATION SKILL</li><li>CANDIDATE WITH GOOD HOSPITALITY </li><li>ABILITY TO HANDLE ANY SITUATIONS </li></ul><div><br></div><div><br></div><div><br></div>