Smytten is revolutionizing the way every Indian experiences each and every choice available to them! As a trailblazing omnichannel platform, we offer consumers an unparalleled selection of Trial Packs spanning over 250 lifestyle categories, featuring products from more than 1200 global and homegrown brands. We're proud to be the only platform that gives consumers the opportunity to try before they buy, and make informed purchase decisions.

Our passionate team is on a mission to empower consumers with insightful choices and bespoke product discoveries. At Smytten, we celebrate diversity in all its forms, valuing the rich tapestry of backgrounds, experiences, and perspectives. 
Join us in our mission to make the nation #TryItAll

Smytten

Who Are We Looking For? Someone who lives and breathes a people-first approach! You’ll be the face of our organization, the go-to person for our customers’ needs. Ready to step up?
What You Bring to the Table:
<ul>
<li>Top-notch communication skills – you could charm a room!</li>
<li>Fluent in English</li>
<li>A problem-solver who sees solutions where others see obstacles.</li>
<li>Patience of a saint – because, let’s face it, customers are human too.</li>
<li>A team player who lifts others up.</li>
<li>Proactive, an initiator – you don’t wait for things to happen; you make them happen!</li>
</ul>
What You’ll Be Doing (AKA, Your Superpowers):
<ul>
<li>Handle customer queries and complaints like a pro on emails and chatbot</li>
<li>Be a key part of the team’s success by pitching in where it counts.</li>
<li>Resolve queries efficiently, aiming for one-touch resolutions.</li>
<li>Provide valuable insights and feedback – your voice matters!</li>
</ul>
Keep that balance between quality, quantity, and efficiency, hitting targets like it’s second nature.