Smytten is revolutionizing the way every Indian experiences each and every choice available to them! As a trailblazing omnichannel platform, we offer consumers an unparalleled selection of Trial Packs spanning over 250 lifestyle categories, featuring products from more than 1200 global and homegrown brands. We're proud to be the only platform that gives consumers the opportunity to try before they buy, and make informed purchase decisions.

Our passionate team is on a mission to empower consumers with insightful choices and bespoke product discoveries. At Smytten, we celebrate diversity in all its forms, valuing the rich tapestry of backgrounds, experiences, and perspectives. 
Join us in our mission to make the nation #TryItAll

Smytten

Intern – CRM Execution Location: Bengaluru Experience: 0–1 Year Note: Paid Internship Please note: This role is specifically for CRM professionals. Python Developers/Engineers are requested not to apply, as the role does not align with a software development profile.
About the Role
We’re looking for a CRM-focused intern to drive user engagement through targeted campaigns and personalized journeys. The role involves hands-on execution across CRM channels and aligning campaigns with in-app experiences to improve retention and conversions.
Key Responsibilities
CRM Execution (Primary)
<ul>
<li>Execute push, email, and WhatsApp campaigns end-to-end.</li>
<li>Set up user segments, journeys, and triggers on CRM platforms.</li>
<li>Track and optimize campaign performance (CTR, open rate, conversions).</li>
<li>Manage CRM calendars and coordinate with design/content teams.</li>
</ul>
Tools &amp; Analytics
<ul>
<li>Work hands-on with tools like MoEngage, WebEngage, or CleverTap.</li>
<li>Analyze user behavior and campaign performance to derive insights.</li>
</ul>
In-App Alignment
<ul>
<li>Ensure CRM campaigns are aligned with in-app banners, collections, and journeys.</li>
<li>Support basic updates to in-app content based on campaigns.</li>
</ul>
What We’re Looking For
<ul>
<li>Fresher/recent graduate with interest in CRM or lifecycle marketing.</li>
<li>Hands-on exposure to MoEngage, WebEngage, or CleverTap preferred.</li>
<li>Strong understanding of CRM metrics (CTR, open rate, conversions).</li>
<li>Comfortable with Excel/Google Sheets and data analysis.</li>
<li>Detail-oriented and execution-focused.</li>
</ul>