<div>Umanist Staffing LLC A Small Business Enterprise (SBE); as per the gov of the USA, is the global advisor on niche skills workforce solutions. </div>

Umanist Staffing LLC

# Technical Writing Specialist
**Experience:** 2–5 Years
## Role Overview
We are looking for a detail-oriented professional responsible for developing clear, structured, and user-friendly technical content. The role involves understanding software functionalities, technical processes, and product workflows and converting them into documentation that can be easily understood by technical and non-technical audiences.
The individual will collaborate with cross-functional teams to gather information, prepare technical resources, and ensure documentation remains accurate and updated.
## Key Responsibilities
- Develop and maintain functional guides, technical references, integration manuals, FAQs, and online help resources. - Translate software features, system workflows, and technical processes into clear and structured documentation. - Coordinate with engineering, product, QA, and support teams to gather and validate technical information. - Prepare reference materials covering API functionality, system integrations, configurations, and data exchange processes. - Create user manuals, implementation guides, troubleshooting documents, and step-by-step process instructions. - Review existing content and update documentation in line with product changes and technical enhancements. - Maintain consistency in documentation formats, terminology, writing standards, and content organization. - Develop relevant content based on user requirements to improve product understanding and usability. - Coordinate with internal teams to ensure documentation is available for new feature releases and enhancements. - Incorporate stakeholder feedback to improve documentation quality and accuracy. - Maintain organized documentation repositories and revision history using appropriate tools.
## Skills &amp; Qualifications
- 2–5 years of experience in Technical Writing, Technical Content Development, Product Documentation, or a related field. - Strong ability to understand technical concepts and communicate them through simple, structured, and reader-friendly content.
Experience in B2B SaaS platforms, software products, or e-commerce technology will be a good fit. - Hands-on experience creating API references, product manuals, integration guides, and knowledge-base articles. - Working knowledge of REST APIs, JSON, webhooks, and basic software development concepts. - Familiarity with Confluence, Notion, Git, Markdown, Swagger/OpenAPI, or similar documentation platforms. - Understanding of software product workflows, system functionalities, and technical integrations. - Excellent written communication, research, editing, and proofreading skills. - Strong analytical abilities and attention to detail. - Ability to work independently and collaborate with multiple stakeholders.