Zealant Consulting Group

Enterprise Account Manager / Enterprise Sales Manager (B2B SaaS)

About the Role
We are looking for a results-driven Enterprise Sales professional with a strong background in B2B SaaS sales. The ideal candidate will have experience selling solutions in HR Tech, MarTech, Employee Engagement, Rewards &amp; Recognition, Loyalty, Incentive Management, Customer Experience (CX), or related enterprise software products.
This role is responsible for driving revenue growth by expanding existing enterprise accounts through cross-selling, upselling, renewals, and strategic relationship management. You will work closely with senior business leaders to understand customer objectives and deliver solutions that create measurable business value.
Key Responsibilities
<ul>
<li>Manage and grow a portfolio of strategic enterprise accounts, ensuring high customer satisfaction, retention, and long-term partnerships.</li>
<li>Identify and drive cross-sell and upsell opportunities across enterprise SaaS solutions.</li>
<li>Build trusted relationships with key decision-makers, including CHROs, HR Leaders, Marketing Heads, Sales Leaders, Customer Experience (CX) Leaders, Procurement Teams, and Business Heads.</li>
<li>Develop and execute account growth strategies to maximize customer revenue and achieve expansion targets.</li>
<li>Conduct Quarterly Business Reviews (QBRs) and proactively identify opportunities to enhance customer value.</li>
<li>Own contract renewals and commercial negotiations to improve customer lifetime value.</li>
<li>Partner with Customer Success, Product, Pre-Sales, and Marketing teams to ensure successful solution adoption and customer outcomes.</li>
<li>Monitor account health, product usage, customer feedback, and business objectives to identify risks and growth opportunities.</li>
<li>Maintain accurate account plans, sales pipeline, customer interactions, and revenue forecasts within the CRM.</li>
<li>Consistently achieve quarterly and annual targets for renewals, account expansion, cross-sell, upsell, and overall revenue.</li>
</ul>
Required Qualifications
<ul>
<li>5–6 years of experience in Enterprise B2B SaaS Sales or Enterprise Account Management.</li>
<li>Proven experience managing and growing enterprise customers with 500+ employees.</li>
<li>Experience selling one or more of the following enterprise solutions:
<ul>
<li>HR Technology</li>
<li>Employee Rewards &amp; Recognition</li>
<li>Employee Engagement Platforms</li>
<li>Loyalty &amp; Incentive Management</li>
<li>Customer Experience (CX) Solutions</li>
<li>Marketing Technology (MarTech)</li>
<li>Enterprise SaaS Platforms</li>
</ul>
</li>
<li>Strong consultative selling, solution selling, and account management skills.</li>
<li>Demonstrated experience engaging with CXOs and senior business stakeholders.</li>
<li>Excellent negotiation, commercial, and relationship management abilities.</li>
<li>Strong verbal, written, presentation, and stakeholder communication skills.</li>
<li>Experience using CRM platforms for pipeline and account management.</li>
</ul>
Preferred Skills
<ul>
<li>Ability to understand complex business challenges and position technology-driven solutions.</li>
<li>Strong business acumen with a customer-first mindset.</li>
<li>Self-motivated, target-driven, and capable of managing multiple enterprise accounts simultaneously.</li>
<li>Experience working in a fast-paced, high-growth SaaS environment is preferred.</li>
</ul>