We are a leading Fintech ensuring businesses get bespoke funding solutions at lightning speed. We're armed with the best-in-class technology which enables us to provide decisions and funds rapidly, with accuracy and fairness every time.
With funding between £3k and £50m through both secured and unsecured products, our customers have plenty of choice and flexibility to help them thrive.

Our award-winning tech has meant we're able to streamline and automate the entire process to deliver a hassle-free, effortlessly simple funding journey for both direct customers and the introducers we work with.

Through investments in artificial intelligence and machine learning, we transitioned seamlessly to being a leading Fintech with innovative, award-winning technology at its core.

Using our one-of-a-kind CRM myNucleus, introducers can upload deals, track their progress and provide their clients with a decision in just minutes. We've received over 30,000 proposals and approved over £650M through myNucleus so far, thanks to our clever auto-underwriting system working its magic behind the scenes.

We're here to help businesses, whether that's direct or through our valued introducer network.

Mypulse.io

<div><strong><u>Collections Role</u></strong></div><div>&nbsp;</div><div><strong><em>What are we looking for?</em></strong>&nbsp;</div><div>&nbsp;</div><div>We are looking for a dynamic, forward thinking individual to join a dedicated team&nbsp;of hard workers with easy going personalities,&nbsp;to reach common goals of excellence and achievement.&nbsp;&nbsp;&nbsp;</div><div>&nbsp;</div><div>Key responsibilities are: -&nbsp;</div><div>&nbsp;</div><div>Manage the&nbsp;accounts receivable&nbsp;cases&nbsp;with an aim to reduce outstanding debt&nbsp;by contacting customers&nbsp;who are in arrears to resolve outstanding payments via telephone, letter and e-mail&nbsp;</div><div>Work with customers to resolve issues whereby direct debits that have been cancelled or failed&nbsp;</div><div>Reduce and maintain the number of debtor days to acceptable levels/targets&nbsp;</div><div>To be able to negotiate payment terms&nbsp;&nbsp;</div><div>Resolving customer complaints in order to minimise losses&nbsp;</div><div>Liaise with external&nbsp;third-party&nbsp;organisations&nbsp;to help resolve queries&nbsp;</div><div>Working with other teams within Nucleus, including Risk and Sales to assist with payment queries and settlement requests&nbsp;</div><div>Ensuring customer records are kept fully up-to-date&nbsp;</div><div>Undertake any ad hoc administration duties to ensure the smooth running of the department when and as required&nbsp;</div><div>Updating payments&nbsp;accurately&nbsp;on customers&nbsp;account&nbsp;and systems&nbsp;</div><div>&nbsp;</div><div>&nbsp;</div><div>What experience do&nbsp;you&nbsp;need&nbsp;for the&nbsp;role?&nbsp;-&nbsp;</div><div>&nbsp;</div><div>Excellent communication skills with ability to follow through on difficult decisions&nbsp;</div><div>Collections/Credit Control experience is&nbsp;required&nbsp;</div><div>Knowledge of contracts and an understanding of UK Insolvency and consumer credit laws would be highly advantageous&nbsp;</div><div>Banking, Leasing or Financial Services experience preferred&nbsp;</div><div>Ability to work within structured processes managing tasks efficiently and effectively&nbsp;</div><div>Skilled in negotiation&nbsp;&nbsp;</div><div>Adaptable, self-motivated team player&nbsp;</div><div>Strong analytical skills&nbsp;&nbsp;</div><div>High attention to detail&nbsp;</div><div>Be proactive and acts on own initiative and have good problem-solving skills&nbsp;</div><div>Ability to cope with change, be flexible and handle difficult situations&nbsp;</div><div>&nbsp;</div><div>IT skills required: -&nbsp;</div><div>&nbsp;</div><div>Excel&nbsp;&nbsp;</div><div>Word (min of&nbsp;intermediate preferred)&nbsp;</div><div>Experience of using CRM systems&nbsp;</div><div>Outlook&nbsp;</div><div>&nbsp;</div><div><strong><em>Who are we?</em></strong>&nbsp;</div><div>&nbsp;</div><div>Nucleus Commercial Finance was founded&nbsp;in 2011&nbsp;to provide UK SMEs with alternative funding options. No bureaucracy, no rigidity: we support growing companies with the finance they need to flourish.&nbsp;</div><div>&nbsp;</div><div>Our specialists have substantial banking and investment experience. As such, we understand how to structure long-term funding that helps your business grow.&nbsp;</div><div>&nbsp;</div><div>At Nucleus, we combine the stability of bank finance with the flexibility and speed of P2P platforms. We’re completely transparent, won’t mask hidden costs with low interest rates.&nbsp;</div><div>&nbsp;</div><div>We are an exciting expanding company set on growth and maximising our potential to become an exceptional key partner in business.&nbsp;</div><div>&nbsp;</div><div>&nbsp;</div>