<div>GazeIT India's leading Retail Software (ERP) and POS Hardware Solution Partner, Having experty in retail business from last 10 years, with 2500+ Retail Stoere.&nbsp;</div><div><br></div><div>At GazeIT our mission to enable retailer digitally and upgrade retailer to retain there business and grow rapidly with full use of technology.</div>

Gaze IT Solutions Private Limited

<div style="text-align: justify;">&nbsp;</div><div style="text-align: justify;"><strong style="color: rgb(66, 66, 66);">Purpose:</strong></div><div style="text-align: justify;"><span style="color: rgb(66, 66, 66);">Create the confidence to the customer that their search for right software solution ends with GazeIT by showing quality product delivery assigned by Sales Officer(s). Make customers understand the value and appreciate the benefits to maximize commercial value for our solutions. Customer not only chooses GazeIT as the best in class solution for their business, they also refer us to their friends and relatives</span></div><div>&nbsp;</div><div style="text-align: justify;"><strong style="color: rgb(66, 66, 66);">Goals &amp; Deliverables:</strong></div><ul><li><span style="color: rgb(66, 66, 66);">Responsible for quality product delivery with &gt;4.5* rating out of 5 from every customer. Also must ensure internal product delivery audit also has above 4.5* ratings within the assigned territory.</span></li><li><span style="color: rgb(66, 66, 66);">Responsible for contribution to product health with minimum 3 to 5 simplification or new ideas shared within the Product teams.</span></li><li><span style="color: rgb(66, 66, 66);">Responsible for product marketing through Social media reviews for every successful product delivery done.</span></li><li><span style="color: rgb(66, 66, 66);">Growth driver for marketing by initiating customer testimonials from all happy customer engagements.</span></li><li><span style="color: rgb(66, 66, 66);">Continuously improving the competitive intelligence with minimum 1 competitor study every month and help with preparing learning courses for certification within team.</span></li><li><span style="color: rgb(66, 66, 66);">Work closely with Sales Team and Leads for pre-sales demo, POC implementations, upsell/cross-sell activities and ensure to drive minimum 1 to 2 times revenue of their salary.</span></li></ul><div>&nbsp;</div><div style="text-align: justify;"><strong style="color: rgb(66, 66, 66);">Personality we expect:</strong></div><ul><li><span style="color: rgb(66, 66, 66);">You are a passionate delivery consultant who understands customer problem, business challenges and help with the right solution mapping for their queries.</span></li><li><span style="color: rgb(66, 66, 66);">You believe in taking baby steps towards success, enjoy learning by doing and believe in building a strong network both in the market and within the company to take collaborate at the right time for success. You strongly believe domain, business and product knowledge and skill contribute to success and enjoy learning small modules in the product each day</span></li><li><span style="color: rgb(66, 66, 66);">You should be able to understand the nuances of customer decision making on implementing the solution to increase operational efficiency. Need to show empathy and ability to understand customer needs.</span></li><li><span style="color: rgb(66, 66, 66);">You will have to participate in hackathon arranged by Regional Coaches periodically to accelerate progress on key initiatives and priorities and to build bonding within the team</span></li><li><span style="color: rgb(66, 66, 66);">You value your, other team members and customers time, love to plan yourtasks forthe next day session wise, measure your plan vs achievement each session and day wise and honestly share your experience, feedback, challenges, learning and emotions forthe day in your daily report</span></li><li><span style="color: rgb(66, 66, 66);">You should have the flexibility to handle different levels and categories of customers. Right from the smallretailers to medium to corporate level customers</span></li><li><span style="color: rgb(66, 66, 66);">You follow the systems and processes and utilize CRM tools effectively to ensure 100% quality information is entered in CRM for all the leads, prospects, customers and partners engagements</span></li><li><span style="color: rgb(66, 66, 66);">You love sharing your success and your learning not only with the area / regional team you work with but also with others as appropriate</span></li><li><span style="color: rgb(66, 66, 66);">You are expected to have strong solution skills and time bound product delivery skills for benefit of Customer and GazeIT</span></li><li><span style="color: rgb(66, 66, 66);">You need to establish trust in relationship with customer and gain the respect of the customer by ensuring the implementation delivers on the promise made during sales. You will be the go-to person understand his needs, addressing his unhappiness on a timely manner, keeping him happierthus accelerating business through references.</span></li></ul><div>&nbsp;</div><div style="text-align: justify;"><strong style="color: rgb(66, 66, 66);">Who will NOT fit in:</strong></div><ul><li><span style="color: rgb(66, 66, 66);">You are an individual rock star performer and not a team player</span></li><li><span style="color: rgb(66, 66, 66);">You feel that ownership of a customer account is over afterthe implementation is done</span></li><li><span style="color: rgb(66, 66, 66);">You do not enjoy continuous feedback and learning</span></li><li><span style="color: rgb(66, 66, 66);">You feel like a victim in every challenge raised by customers or partners</span></li><li><span style="color: rgb(66, 66, 66);">You love blaming others instead of seeking help to get the job done when it matters</span></li><li><span style="color: rgb(66, 66, 66);">You are afraid to raise challenges at work even if its your senior</span></li><li><span style="color: rgb(66, 66, 66);">You feel daily standups, weekly reviews and course correction are too much pressure</span></li><li><span style="color: rgb(66, 66, 66);">You didn't like to plan your work on daily/weekly/monthly/yearly basis and execute</span></li><li><span style="color: rgb(66, 66, 66);">You just want a 9 to 5 job</span></li></ul><div>&nbsp;</div><div><br></div>